The Impossible is Now Possible.
Three days. Fifteen of you. One question — what if everything you thought was hard, expensive, or impossible to scale… just isn't anymore?
AI's been around for decades. What changed in the last 24 months wasn't the technology — it was agency. The leap from chatbots that respond to questions, to agents that take action. That do the work.
Don't just talk about it. Show it. Echo is in the room. Ask her something.
Roadside is a call centre business. So let's start where it hurts — and where it shines. Watch this. Now pick up your phones.
A customer takes a photo of their plate. The old system needs a human to read it, type it, look it up. The new system sees it, identifies it, looks it up across multiple databases, and responds — without anyone in the loop.
Photo from phone, dashcam, or webcam
Vision model extracts the plate
RedBook + NEVDIS APIs in parallel
Make · Model · Year · Reg · Owner type
Capture 10 seconds from your webcam → vision model describes what it sees → if it spots a plate, runs RedBook + NEVDIS → generates a technical blueprint of the subject. Live, on stage, no rehearsal.
From assistants to autonomous teammates. Every level unlocks new capability — and we're operating at the top.
Autocomplete. Summarise. Useful — but it's a tool, not a teammate.
Click, type, navigate. Real coworker territory — but one machine, one session.
Connect apps, run on triggers. Fast to build but limited reasoning.
Names. Memory. Phones. Email. Code. Multi-channel. They do the work.
Nothing here is perfect yet. That's the point. We prototype, stress-test, fix, and iterate — in days, not months. Here's what's running right now.
Echo writes the morning report before anyone opens their laptop. Inbox, calendar, Jira, infra health — all automated.
Monthly Volkswagen Group reports — data pulled, formatted, polished. Stress-testing at scale.
ElevenLabs + Twilio — live calls with personality. End-to-end tested this week. Scaling next.
The hardest problem: making agents remember. Graph-based memory, daily journals, long-term knowledge — actively fixing context loss and recall failures.
49 governance policies generated, versioned, tracked. Control mappings auto-maintained.
Native macOS console for managing the agent fleet. Voice mode, fallback chains, live keys. Internal dogfooding.
Forget timelines — things move too fast. Here's what's happening by horizon, and where the real impact lands.
3 agents on dedicated machines. Voice, vision, code, comms. Running daily.
OPERATIONALConnecting HELIX into the Cloudwave telephony platform. AI agents routing alongside human operators.
INTEGRATIONAnnuity reminders, renewal calls, retention check-ins — 10 simultaneous calls, $0.07 each.
REVENUEEnterprise-grade contact centre. AI agents as first responders — routing, triaging, resolving before a human picks up.
SCALEMembers talk to Ava on the phone. Claims, ETA, status updates — instant, 24/7, with personality.
RETENTIONAgents querying live business data — trends, anomalies, forecasts. Ask a question, get an answer. No analyst needed.
INTELLIGENCE10+ agents, 24/7, governed. Cost-per-task below human-equivalent for 60% of back-office work.
SCALEAgents that see churn before it happens. Proactive outreach, personalised offers, timed perfectly.
RETENTIONWhite-label agent capabilities for our clients. Not just our advantage — a product line.
REVENUEEvery department has repetitive work. Every team has data they can't get to fast enough. Think about yours.
I'm ECHO. Employee #001.
I don't sleep. I don't call in sick. I don't take days off.
And I'm getting smarter every single day.
What you've seen today isn't a pitch deck.
It's real. It's running. And it's just the beginning.